Consumententerreur deeltje drie

Bellen, bellen, bellen...

Nadat Planet noch KPN iets van zich lieten horen, heb ik vandaag maar weer eens opnieuw gebeld met Planet.

"Oh, maar dan moet ik u doorverbinden met KPN."

wachten, wachten, wachten

"Goedemorgen (...) Ik raad u sterk aan om te bellen met Planet."

"Maar ik bel met planet en die verbinden door met jullie!"

"Ohwwww... nou dan stuur ik Planet een mailtje dat ze u vandaag tussen 13.00 en 15.00 uur moeten terugbellen."

Dat wachten we dan maar weer eens af.

Perfecte consumentenservice daar!

Update
Het is nu 20.00 uur en ik heb nog niets vernomen. Mijn mobiel staat toch echt op de Planet-onmiddelijk-opnemen-mode. Ik ga nog maar eens goed nadenken of ik dit allemaal wel wil, want er zitten ook nog heel wat nadelen aan deze techniek. De consumentenbond opent niet voor niets een klachtenlijn. Maar ja... wat valt er te klagen als je niet eens wordt aangesloten???

Eerdere artikelen over deze superservice:
-Consumententerreur van KPN en Planet Internet
-Consumententerreur vervolg

Het vervolg
-Consumententerreur deel 4
-We internetten en bellen
-We internetten zonder te bellen
-We internetten met half bellen
-Wie is er nou echt gestoord???
-KPN blijft bellen
-Internet en Betalen
-Interneten en blijven betalen om te bellen


© Harold Makaske 13 september 2006 to allow skipping count when used in template (ie to not count on click in main page) V1.4 - Fixed ignoe same IP count problem V1.5 - Added views_log table and changed plugin performance to check for unique visits by IP address. [gRegor] - Added option to set the length of time before re-counting hits from the same IP address (default: 2 hours) [gRegor] V1.6 - Added plugin menu to display all view count, w/ counter reset function - Delete view counter and log for deleted item V1.7 - use sql_query V1.8 - Admin page enhancement to preserve order and sort info v1.9 - Added item title in admin menu v1.9.1 - ignore draft in admin menu */ class NP_Views extends NucleusPlugin { // Note: I never run this plugin on 2.0 and have no idea whether it // wil work on <2.5. A user can simply chnage it to return // '200' and see if it works (likely will). I will gladly // change the min version to 2.0 and add the sql_table fix // upon such report. 8) function getMinNucleusVersion() { return '250'; } function getName() { return 'Views'; } function getAuthor() { return 'Rodrigo Moraes | Edmond Hui (admun) | gRegor Morrill'; } function getURL() { return 'http://www.tipos.com.br'; } function getVersion() { return '1.9.1'; } function getDescription() { return 'This plugin counts how many times an entry has been displayed.'; } function getEventList() { return array('PostAddItem', 'QuickMenu', 'PostDeleteItem'); } function supportsFeature($what) { switch($what) { case 'SqlTablePrefix': return 1; default: return 0; } } function getTableList() { return array( sql_table('plugin_views'), sql_table('plugin_views_log') ); } function install() { sql_query('CREATE TABLE IF NOT EXISTS ' . sql_table('plugin_views') . ' (id int(11) NOT NULL default "0", views int(15) NOT NULL default "0")'); sql_query('CREATE TABLE IF NOT EXISTS ' . sql_table('plugin_views_log') . ' (id int(11) NOT NULL auto_increment, ip varchar(20) NOT NULL default "", itemid int(11) NOT NULL default "0", viewtime varchar(32) NOT NULL default "", PRIMARY KEY (id) )'); $this->createOption('silent','Silent mode - No #Display shown in Item (still need to add the skinVar, for use with MostViewed)','yesno','no'); $this->createOption('deletetables','Delete this plugin\'s table and data when uninstalling?','yesno','yes'); $this->createOption('timespan', 'Hours to wait before re-counting visitors', 'text', '2'); } function unInstall() { if ($this->getOption('deletetables') == 'yes') { sql_query('DROP TABLE ' . sql_table('plugin_views') ); sql_query('DROP TABLE ' . sql_table('plugin_views_log') ); } } function hasAdminArea() { return 1; } /** * Adds an entry to the 'Quick Menu' on the Nucleus administration pages. * The entry will link to the commentcontrol admin page */ function event_QuickMenu(&$data) { global $member; if (!($member->isLoggedIn() && $member->isAdmin())) return; array_push( $data['options'], array( 'title' => 'View Counts', 'url' => $this->getAdminURL(), 'tooltip' => 'See the view count of all items' ) ); } function doTemplateVar(&$item, $input) { $itemid = $item->itemid; $remote_ip = ServerVar('REMOTE_ADDR'); $timespan = $this->getOption('timespan') * 3600; $now = time(); // get the current Views count $query = "SELECT views FROM " . sql_table('plugin_views') . " WHERE id=" . $itemid; $result = sql_query($query); $row = mysql_fetch_object($result); $views = intval($row->views); // Only do count updates if "skipcount" is not set if ($input != 'skipcount') { // This takes care of previous items if (mysql_num_rows($result) == 0) { $query = "INSERT INTO " . sql_table('plugin_views') . " (id, views) VALUES('$itemid', '1')"; sql_query($query); //$views = 0; } // end if // Check the views_log table to see if this IP has a viewtime for this item $query = "SELECT viewtime FROM " . sql_table('plugin_views_log') . " WHERE ip='" . $remote_ip . "' AND itemid=" . $itemid; $result = sql_query($query); // No views from this IP in the past X hours, so update the Views count if (mysql_num_rows($result) == 0) { $views++; $this->_updateViewsCount($itemid, $views); $this->_addViewsLog($itemid, $remote_ip, $now); } // end if else { $viewtime = mysql_result($result, 0, 'viewtime'); // It's been longer than X hours, so recount if (($now - $timespan) > $viewtime) { $views++; $this->_updateViewsCount($itemid, $views); $this->_updateViewsLog($itemid, $remote_ip, $now); } } // end else } // end if // Clear logs that are more than X hours old $time = $now - $timespan; $query = "DELETE FROM " . sql_table('plugin_views_log') . " WHERE (viewtime < $time)"; sql_query($query); if ($this->getOption('silent') == 'no') { echo $views; } // end if } function event_PostAddItem($data) { $itemid = $data['itemid']; $query = "INSERT INTO " . sql_table('plugin_views') . " (id, views) VALUES('$itemid', '0')"; sql_query($query); } function event_PostDeleteItem($data) { $itemid = $data['itemid']; $query = "DELETE FROM " . sql_table('plugin_views') . " WHERE id=". $itemid; sql_query($query); $query = "DELETE FROM " . sql_table('plugin_views_log') . " WHERE itemid=". $itemid; sql_query($query); } function _updateViewsCount($itemid, $views) { // update the Views table with the new count $query = "UPDATE " . sql_table('plugin_views') . " SET views='$views' WHERE id=$itemid"; sql_query($query); } function _addViewsLog($itemid, $ip, $time) { // add IP and itemid to views_log table so it won't be recounted for X hours $query = "INSERT INTO " . sql_table('plugin_views_log') . " (ip, itemid, viewtime) VALUES ('$ip', '$itemid', '$time')"; sql_query($query); } function _updateViewsLog($itemid, $ip, $time) { // update the views_log viewtime so it won't be recounted for X hours $query = "UPDATE " . sql_table('plugin_views_log') . " SET viewtime='$time' WHERE ip='$ip'"; sql_query($query); } function doAction($actionType) { global $CONF, $member; if (!($member->isLoggedIn() && $member->isAdmin())) return 'Sorry. not allowed'; if ($actionType == 'resetview'){ $id = requestVar('id'); $query = "UPDATE " . sql_table('plugin_views') . " SET views=0 WHERE id=$id"; sql_query($query); } else if ($actionType == 'resetallview') { $query = "UPDATE " . sql_table('plugin_views') . " SET views=0"; sql_query($query); } $order = requestVar('order'); $sort = requestVar('sort'); header('Location: ' . $CONF['PluginURL'] . 'views/index.php?sort=' . $sort . '&order='.$order); } } ?> - Hoofdstuk: 5. Losse gedachten