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KPN blijft bellen
de grote puinhoop...
KPN blijft mij verbazen (ja het kan steeds erger). Medio december waren we dan eindelijk aan het Internet plus bellen met Planet/KPN. Het was allemaal geregeld, het werkte allemaal goed en dat was bekend bij KPN.
Op 19 december krijg ik ook nog een juichend mailtje van Planet dat het allemaal helemaal in orde is: "Gefeliciteerd! Uw aansluiting voor InternetPlusBellen is gereed. Met InternetPlusBellen kunt u onbeperkt internetten en in het weekend gratis bellen naar alle vaste telefoonnummers in Nederland."
Tot mijn stomme verbazing werd ik daags voor kerst nogmaals door twee mensen gebeld met de vraag om de problemen op te lossen. Vriendelijk leg ik ze uit, dat ze een beetje laat waren en dat de problemen ondertussen zijn opgelost.
Maar het wordt wel steeds moeilijker om echt vriendelijk te blijven tegen de goedwillende mensen van KPN. Vandaag wordt ik wéér gebeld door de technische dienst. Dat ik in december een technisch probleem heb gemeld... dat we het daar over moeten hebben... dat ze het dan kunnen oplossen.
* ZUCHT *
Wat een enorme puinhoop is het bij dat bedrijf.
KPN... stop met bellen... tel je zegeningen... HET WERKT (sinds 18 of 19 december)!
Update
Net nadat ik dit schreef, komt de post. Een brief van KPN/Planet dd. 30 december met de mededeling dat ik een probleem had gemeld met Internet plus Bellen, maar dat het volgens hun gegevens nu allemaal moet werken...
Eerdere berichten over deze superdienst van KPN en Planet
- Consumententerreur van KPN en Planet Internet
- Consumententerreur vervolg
- Consumententerreur deel 3
- Consumententerreur deel 4
- We internetten en bellen
- We internetten zonder bellen
- We internetten met half bellen
- Wie is er nou echt gestoord???
Vervolg:
- Internet en Betalen
- Interneten en blijven betalen om te bellen
© Harold Makaske 3 januari 2007 to allow skipping count when used in template (ie to not count on click in main page)
V1.4
- Fixed ignoe same IP count problem
V1.5
- Added views_log table and changed plugin performance to check for unique visits by IP address. [gRegor]
- Added option to set the length of time before re-counting hits from the same IP address (default: 2 hours) [gRegor]
V1.6
- Added plugin menu to display all view count, w/ counter reset function
- Delete view counter and log for deleted item
V1.7
- use sql_query
V1.8
- Admin page enhancement to preserve order and sort info
v1.9
- Added item title in admin menu
v1.9.1
- ignore draft in admin menu
*/
class NP_Views extends NucleusPlugin {
// Note: I never run this plugin on 2.0 and have no idea whether it
// wil work on <2.5. A user can simply chnage it to return
// '200' and see if it works (likely will). I will gladly
// change the min version to 2.0 and add the sql_table fix
// upon such report. 8)
function getMinNucleusVersion() {
return '250';
}
function getName() {
return 'Views';
}
function getAuthor() {
return 'Rodrigo Moraes | Edmond Hui (admun) | gRegor Morrill';
}
function getURL() {
return 'http://www.tipos.com.br';
}
function getVersion() {
return '1.9.1';
}
function getDescription() {
return 'This plugin counts how many times an entry has been displayed.';
}
function getEventList() {
return array('PostAddItem', 'QuickMenu', 'PostDeleteItem');
}
function supportsFeature($what) {
switch($what) {
case 'SqlTablePrefix':
return 1;
default:
return 0;
}
}
function getTableList() {
return array( sql_table('plugin_views'), sql_table('plugin_views_log') );
}
function install() {
sql_query('CREATE TABLE IF NOT EXISTS ' . sql_table('plugin_views') . ' (id int(11) NOT NULL default "0", views int(15) NOT NULL default "0")');
sql_query('CREATE TABLE IF NOT EXISTS ' . sql_table('plugin_views_log') . ' (id int(11) NOT NULL auto_increment, ip varchar(20) NOT NULL default "", itemid int(11) NOT NULL default "0", viewtime varchar(32) NOT NULL default "", PRIMARY KEY (id)
)');
$this->createOption('silent','Silent mode - No #Display shown in Item (still need to add the skinVar, for use with MostViewed)','yesno','no');
$this->createOption('deletetables','Delete this plugin\'s table and data when uninstalling?','yesno','yes');
$this->createOption('timespan', 'Hours to wait before re-counting visitors', 'text', '2');
}
function unInstall() {
if ($this->getOption('deletetables') == 'yes') {
sql_query('DROP TABLE ' . sql_table('plugin_views') );
sql_query('DROP TABLE ' . sql_table('plugin_views_log') );
}
}
function hasAdminArea() {
return 1;
}
/**
* Adds an entry to the 'Quick Menu' on the Nucleus administration pages.
* The entry will link to the commentcontrol admin page
*/
function event_QuickMenu(&$data) {
global $member;
if (!($member->isLoggedIn() && $member->isAdmin())) return;
array_push(
$data['options'],
array(
'title' => 'View Counts',
'url' => $this->getAdminURL(),
'tooltip' => 'See the view count of all items'
)
);
}
function doTemplateVar(&$item, $input) {
$itemid = $item->itemid;
$remote_ip = ServerVar('REMOTE_ADDR');
$timespan = $this->getOption('timespan') * 3600;
$now = time();
// get the current Views count
$query = "SELECT views FROM " . sql_table('plugin_views') . " WHERE id=" . $itemid;
$result = sql_query($query);
$row = mysql_fetch_object($result);
$views = intval($row->views);
// Only do count updates if "skipcount" is not set
if ($input != 'skipcount')
{
// This takes care of previous items
if (mysql_num_rows($result) == 0)
{
$query = "INSERT INTO " . sql_table('plugin_views') . " (id, views) VALUES('$itemid', '1')";
sql_query($query);
//$views = 0;
} // end if
// Check the views_log table to see if this IP has a viewtime for this item
$query = "SELECT viewtime FROM " . sql_table('plugin_views_log') . " WHERE ip='" . $remote_ip . "' AND itemid=" . $itemid;
$result = sql_query($query);
// No views from this IP in the past X hours, so update the Views count
if (mysql_num_rows($result) == 0)
{
$views++;
$this->_updateViewsCount($itemid, $views);
$this->_addViewsLog($itemid, $remote_ip, $now);
} // end if
else
{
$viewtime = mysql_result($result, 0, 'viewtime');
// It's been longer than X hours, so recount
if (($now - $timespan) > $viewtime)
{
$views++;
$this->_updateViewsCount($itemid, $views);
$this->_updateViewsLog($itemid, $remote_ip, $now);
}
} // end else
} // end if
// Clear logs that are more than X hours old
$time = $now - $timespan;
$query = "DELETE FROM " . sql_table('plugin_views_log') . " WHERE (viewtime < $time)";
sql_query($query);
if ($this->getOption('silent') == 'no') {
echo $views;
} // end if
}
function event_PostAddItem($data) {
$itemid = $data['itemid'];
$query = "INSERT INTO " . sql_table('plugin_views') . " (id, views) VALUES('$itemid', '0')";
sql_query($query);
}
function event_PostDeleteItem($data) {
$itemid = $data['itemid'];
$query = "DELETE FROM " . sql_table('plugin_views') . " WHERE id=". $itemid;
sql_query($query);
$query = "DELETE FROM " . sql_table('plugin_views_log') . " WHERE itemid=". $itemid;
sql_query($query);
}
function _updateViewsCount($itemid, $views) {
// update the Views table with the new count
$query = "UPDATE " . sql_table('plugin_views') . " SET views='$views' WHERE id=$itemid";
sql_query($query);
}
function _addViewsLog($itemid, $ip, $time) {
// add IP and itemid to views_log table so it won't be recounted for X hours
$query = "INSERT INTO " . sql_table('plugin_views_log') . " (ip, itemid, viewtime) VALUES ('$ip', '$itemid', '$time')";
sql_query($query);
}
function _updateViewsLog($itemid, $ip, $time) {
// update the views_log viewtime so it won't be recounted for X hours
$query = "UPDATE " . sql_table('plugin_views_log') . " SET viewtime='$time' WHERE ip='$ip'";
sql_query($query);
}
function doAction($actionType) {
global $CONF, $member;
if (!($member->isLoggedIn() && $member->isAdmin())) return 'Sorry. not allowed';
if ($actionType == 'resetview'){
$id = requestVar('id');
$query = "UPDATE " . sql_table('plugin_views') . " SET views=0 WHERE id=$id";
sql_query($query);
} else if ($actionType == 'resetallview') {
$query = "UPDATE " . sql_table('plugin_views') . " SET views=0";
sql_query($query);
}
$order = requestVar('order');
$sort = requestVar('sort');
header('Location: ' . $CONF['PluginURL'] . 'views/index.php?sort=' . $sort . '&order='.$order);
}
}
?>
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Hoofdstuk: 5. Losse gedachten
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